Help! The app won't load on my device!

If you are not able to load the site or get a loading/spinning icon, try the following troubleshooting steps:

Switch to a different internet browser such as Google Chrome.
Force a refresh of the webpage by entering this URL: https://app.slptoolkit.com/logout
Log out and back in
Clear cache and cookies (see image below)
Restart your device

If the problem persists, send us an email to: support@slptoolkit.com.

If you are unable to access SLP Toolkit when using your school district's WiFi, or you receive an error message: "Your connection is not secure" or "Site blocked", you will want to contact your IT department. They will be able to grant you permission and/or have you download a certificate on your computer that will allow you to access the site.

Here is a list of URLs that you can submit to your IT department for whitelisting.

If the problem persists, send us an email to: support@slptoolkit.com